Google to Fix Chrome OS Bug Causing Users to Lock Out of Their Chromebooks

Google to Fix Chrome OS Bug Causing Users to Lock Out of Their Chromebooks


Google has pulled the final Chrome OS replace that was inflicting customers to lock out of their Chromebooks due to a serious bug and introduced the event of its repair that’s anticipated to launch later as we speak (July 21). The situation emerged after customers downloaded Chrome OS model 91.0.4472.165. It restricted customers from logging again to their accounts on Chromebook after set up. In some circumstances, the replace even prompted bootlooping and was not permitting customers to entry even the lock display screen.

On its system standing web page, Google acknowledged the issue and stated that its engineering crew halted the rollout of the replace. The firm additionally promised to launch a brand new model that may repair the difficulty.

Android Central reports that the bug within the Chrome OS replace was not permitting customers to log again into their Chromebooks after set up and was even inflicting bootloop in some circumstances.

Although the brand new Chrome OS launch to repair the difficulty has been confirmed, Google has additionally supplied a pair of workarounds to quickly resolve the issue. The firm stated that customers can “powerwash” their Chromebook, which merely means they want to manufacturing unit reset their gadget. This will, nevertheless, clear all the info saved regionally.

Specifically for customers who will not be even in a position to entry the lock display screen due to bootlooping, they want to roll back the update with a recovery USB key. This may also clear the native knowledge from the machine.

Once the up to date model is out there, affected customers want to both go away their Chromebooks on the login display screen to obtain the replace by way of auto-update or replace them manually after logging into Guest Mode.

This will not be the primary time when a Chrome OS replace has prompted points for Chromebook customers. In reality, a broken update was released simply earlier this month that Google had pulled after customers reported efficiency throttling on their units.


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Jagmeet Singh writes about shopper expertise for Gadgets 360, out of New Delhi. Jagmeet is a senior reporter for Gadgets 360, and has ceaselessly written about apps, laptop safety, Internet companies, and telecom developments. Jagmeet is out there on Twitter at @JagmeetS13 or Email at jagmeets@ndtv.com. Please ship in your leads and ideas.
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