A five-day-old OnePlus Nord 2 5G allegedly exploded within the sling bag of a girl in Bengaluru on Sunday. The partner of the affected consumer took to Twitter simply hours after the incident to tell the general public in regards to the sudden accident. He, nevertheless, pulled the tweet shortly after it got here into the limelight. OnePlus has confirmed to Gadgets 360 that it reached out to the consumer and was investigating the problem. The OnePlus Nord 2 5G was launched as the newest smartphone by Chinese firm final month.
“All of a sudden [the] telephone blasted and smoke began popping out of it. Due to this blast, she met with an accident,” the consumer mentioned in a tweet that he pulled later however its cached version was out there on the time of submitting this story. He additionally posted three photographs purportedly displaying the exploded OnePlus Nord 2 5G.
The official OnePlus Support account on Twitter responded to Sharma’s tweet and requested him to speak with the corporate over a direct message.
Hi Ankur. We are gutted to listen to about your expertise. We are deeply involved and wish to make it as much as you. We request you to connect with us over a direct message in order that we are able to make amends and switch this round for you. https://t.co/Y6rHuMwu8J
— OnePlus Support (@OnePlus_Support) August 1, 2021
It is presently unclear whether or not OnePlus compensated the affected consumer for the alleged blast. Sharma did not reply to a direct message on Twitter asking whether or not he was reached out by the corporate for the compensation.
In an emailed assertion to Gadgets 360, a OnePlus spokesperson mentioned that it was presently investigating the problem. “We take such incidents severely. Our staff has already reached out to the consumer and is investigating this additional,” the spokesperson mentioned.
Gadgets 360 despatched a few follow-up inquiries to the corporate asking whether or not prima facie proof instructed the problem occurred as a consequence of inappropriate utilization or due to a producing defect, and whether or not the corporate requested the consumer to drag the tweet posted by the partner of the consumer. The spokesperson, nevertheless, didn’t reply till the time of publishing.
The OnePlus Nord 2 was launched final month and went on sale in India simply final week. It carries a handful of upgrades over the unique OnePlus Nord, and one in all them is a much bigger battery of 4,500mAh capability — with Warp Charge 65 quick charging. The telephone can also be the primary within the firm’s portfolio to hold a MediaTek Dimensity SoC over a Qualcomm chipset.
In addition to OnePlus telephones, a number of studies of telephones from manufacturers together with Applehandjob Samsung, and Xiaomi Exploding and catching fireplace surfaced in the previous couple of years.